Cookie Policy

IP Addresses and Cookies

Our site use cookies to distinguish you from other users of our site. Information about your general internet usage may be obtained from these cookie files which are stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.

We use the following kinds of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

More specifically, we also use:

  1. Google analytics: to carry out statistical analysis of page use, page interactions and paths through our Site to evaluate and develop our Site. This is known as 'digital analytics'. We may also record certain information that customers provide during during any interaction with our Site.
    This information allows us to understand individual behaviours and needs more accurately. For more information on how Google uses the data collected via this service, visit http://www.google.com/policies/privacy/partners/
    To opt out of being tracked via Google Analytics, you can also use Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
  2. Google Adsense: We use third-party advertising companies to serve ads when you visit our Site. These companies may also use cookies, over which we have no control. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services that may be of interest to you.
  3. HotJar: We also use services provided by Hotjar Ltd (Hotjar) on our site. Hotjar provides services including Heatmaps, Visitor recordings, Funnels and Form Analysis, Feedback Polls, Surveys and Recruiters. The information generated by the tracking code and cookie about your use of our site will be transmitted to and stored by Hotjar on servers in Ireland. Through the Hotjar tracking code the information collected is device specific data.

    The following information may be collected through your device and browser:
    • your device's IP address (collected and stored in an anonymised format);
    • your email address including first name and surname;
    • device screen size;
    • device type (unique device identifiers) and browser information;
    • geographic location (country only); 
  4. preferred language used to display the webpage. 
    • Our servers automatically record information which is created upon using Hotjar.

    This data includes:
    • referring domain;
    • pages visited;
    • geographic location (country only);
    • preferred language used to display the webpage;
    • date and time when website pages were accessed.


    Hotjar will use this information for evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Hotjar uses a variety of services hosted by third parties, such as Google Analytics and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.

    For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By continuing to use this website, you consent to the processing of the above data by Hotjar and by the third parties used by Hotjar in accordance with their respective privacy policies. The cookies used by Hotjar have differing durations; some are 365 days, some persist for the session only.

    To opt out please visit https://www.hotjar.com/opt-out

We use both 'Session Cookies', which allow us to track your actions during a single browsing session, but do not remain on your device afterwards, and 'Persistent Cookies', which remain on your device between sessions, for the purposes outlined above.

Session and Persistent Cookies can be either first or third party cookies. A first-party cookie is set by the website being visited and a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.

Any third party cookies will be governed by their own terms and privacy policies, so you should read these before giving your consent to enable these third party cookies. Please note that we have no control over third party cookies.

If at any time you wish to disable our cookies, you may do so through the settings on your browser but if you do so you will not be able to use certain important features of our service.

We may also collect and store personal data on your computer or other device using application data caches and browser web storage (including HTML 5) and other technology.